Privacy Policy

1. Who We Are

jl798 ("jl798," "we," "us," or "our") operates the online gaming platform accessible at jl798.net, offering casino games, sports betting, slots, bingo, and related entertainment services to eligible users in the Philippines. jl798 acts as the Personal Information Controller in respect of the personal data collected through the Platform, as defined under Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA").

This Privacy Policy applies to all personal data collected through the jl798 website, mobile platform, customer support channels, and any other touchpoint through which you interact with jl798. It should be read together with our Terms & Conditions.

2. Personal Data We Collect

jl798 collects the following categories of personal data from users of the Platform:

jl798 does not intentionally collect sensitive personal information (as defined under the DPA) beyond what is strictly necessary for identity verification and regulatory compliance purposes.

3. How We Collect Your Data

jl798 collects personal data through the following means:

• Direct interactions: When you register an account, complete identity verification, make a deposit or withdrawal, contact our support team, or respond to a survey or promotion.
• Automated technologies: When you browse the Platform, we automatically collect Technical Data and Usage Data through cookies, web beacons, server logs, and similar tracking technologies.
• Third-party sources: We may receive data from payment processors (such as GCash and PayMaya), identity verification service providers, fraud prevention agencies, and analytics partners — solely for the purposes described in this Policy.

4. How We Use Your Personal Data

jl798 uses your personal data for the following purposes:

• Account management: To register and maintain your jl798 account, verify your identity, and manage your login credentials.
• Service delivery: To provide access to games, process deposits and withdrawals, and deliver the core features of the jl798 Platform.
• Regulatory compliance: To comply with PAGCOR licensing requirements, anti-money laundering (AML) obligations under Republic Act No. 9160 (as amended), and other applicable Philippine laws.
• Responsible gaming: To monitor gaming activity, enforce deposit limits and self-exclusion requests, and identify users who may need responsible gaming support.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, and other illegal activity.
• Customer support: To respond to your inquiries, resolve disputes, and improve our support services.
• Marketing communications: To send you promotional offers, bonuses, and updates about jl798 — only where you have provided consent or where permitted by applicable law. You may opt out at any time.
• Platform improvement: To analyze usage patterns, conduct research, and improve the features, performance, and security of the jl798 Platform.

5. Legal Basis for Processing

jl798 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing is necessary to perform our obligations under the jl798 Terms & Conditions, including account management, payment processing, and service delivery.
• Legal obligation: Processing is required to comply with applicable Philippine laws, including PAGCOR regulations, AML obligations, and tax reporting requirements.
• Legitimate interests: Processing is necessary for jl798's legitimate interests in fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and freedoms.
• Consent: For marketing communications and non-essential cookies, jl798 relies on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Disclosure

jl798 does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, and Philippine banking partners, for the purpose of processing deposits and withdrawals.
• Identity verification providers: Third-party KYC (Know Your Customer) service providers engaged to verify your identity and age in compliance with PAGCOR requirements.
• Fraud prevention and AML services: Agencies that assist jl798 in detecting and preventing fraudulent activity and money laundering.
• IT and platform service providers: Cloud hosting, data analytics, and cybersecurity vendors who process data on jl798's behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities, where required by law or court order.
• Professional advisers: Lawyers, auditors, and accountants, where necessary for legal, compliance, or financial reporting purposes.

All third-party service providers engaged by jl798 are contractually required to process personal data only in accordance with jl798's instructions and in compliance with the DPA.

7. Cookies & Tracking Technologies

jl798 uses cookies and similar tracking technologies to operate and improve the Platform. The following types of cookies are used:

• Strictly necessary cookies: Essential for the Platform to function. These include session cookies that keep you logged in to your jl798 account. These cannot be disabled.
• Performance cookies: Collect anonymized data about how users interact with the Platform, helping jl798 identify and fix performance issues.
• Functional cookies: Remember your preferences (such as language settings and responsible gaming limits) to provide a more personalized experience.
• Analytics cookies: Used to understand aggregate usage patterns on the Platform. Data collected is anonymized and used solely for internal improvement purposes.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jl798 Platform.

8. Data Retention

jl798 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, in compliance with PAGCOR licensing conditions and AML record-keeping requirements under Philippine law.
• Transaction and gaming records are retained for a minimum of five (5) years from the date of the transaction.
• Support communications are retained for two (2) years from the date of the last interaction.
• Marketing consent records are retained for as long as you remain subscribed, plus one (1) year following unsubscription.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with jl798's data disposal procedures.

9. Data Security

jl798 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data in transit between your device and the jl798 Platform.
• Encryption of sensitive data at rest, including financial and identity information.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of the Platform.
• Multi-factor authentication requirements for administrative access to systems holding personal data.
• Incident response procedures to detect, contain, and notify affected users and the NPC of any personal data breach within the timeframes prescribed by the DPA.

While jl798 takes all reasonable steps to protect your data, no system is completely immune to security risks. You are encouraged to use a strong, unique password for your jl798 account and to notify us immediately at [email protected] if you suspect any unauthorized access.

10. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jl798:

• Right to be informed: You have the right to know what personal data jl798 collects about you and how it is processed.
• Right of access: You may request a copy of the personal data jl798 holds about you at any time.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data in your jl798 account.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jl798's legal retention obligations.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time, with immediate effect.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe jl798 has processed your personal data in violation of the DPA.

To exercise any of the above rights, please contact our Data Protection Officer at the details provided in Section 13. jl798 will respond to all verified requests within fifteen (15) business days in accordance with NPC guidelines.

11. Children's Privacy

The jl798 Platform is strictly intended for users aged 21 years and above. jl798 does not knowingly collect personal data from individuals under the age of 21. If jl798 becomes aware that personal data has been collected from a minor, such data will be deleted immediately and the associated account will be terminated.

If you believe that a minor has registered on the jl798 Platform, please notify us immediately at [email protected] so that we can take appropriate action.

12. Changes to This Privacy Policy

jl798 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. The revised Policy will be published on this page with an updated "Last Updated" date. Where changes are material, jl798 will endeavour to notify registered users via email or an in-platform notification.

Your continued use of the jl798 Platform following the publication of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how jl798 protects your personal data.

13. Contact & Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jl798, please contact our Data Protection Officer:

You also have the right to file a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.